Legal & Privacy

1. About SmplyRefer

SmplyRefer is a referral management platform that connects businesses with potential referrers to support referral-based marketing.

Important Disclaimer:

• SmplyRefer only provides the platform for businesses to manage referrals.
• The responsibility for disbursing referral bonuses lies solely with the respective businesses.
• SmplyRefer is not responsible for any business failing to pay referral bonuses. Referrers are encouraged to verify the terms of referral bonuses directly with the business.

2. Prohibited Activities

We are committed to maintaining a safe and lawful platform. Activities involving the following are strictly prohibited:

• Sexual exploitation or inappropriate content.
• Criminal acts or unlawful activities.
• Fraudulent behavior or misconduct.

If such activities are identified, SmplyRefer will take immediate action, including account suspension or reporting the activity to authorities.

3. Payment Gateway

3.1 Payment Handling

SmplyRefer integrates with secure third-party payment gateways to process transactions. We use PCI DSS-compliant processors to protect sensitive information.

3.2 Payment Disputes

SmplyRefer is not liable for payment disputes between users and businesses. Users are encouraged to communicate directly with the business regarding such issues.

4. Customer Data Storage and Privacy

4.1 Data We Collect

• Personal Data: Names, email addresses, and payment information.
• Usage Data: IP addresses and activity logs.

4.2 How We Protect Your Data

We use encryption, secure cloud servers, and access controls to safeguard your data in compliance with global regulations.

4.3 How Your Data is Used

Data is used for facilitating transactions, improving platform functionality, and ensuring security.

4.4 Data Sharing

SmplyRefer does not sell your data. Data is only shared with trusted third-party service providers as needed for operations.

5. Responsibilities of Businesses and Users

For Businesses:

• Define and communicate clear terms for referral programs.
• Track, manage, and disburse referral bonuses.
• Refrain from engaging in unlawful or inappropriate activities.

For Users:

• Understand and agree to the referral program terms set by businesses.
• Avoid fraudulent or manipulative practices.

6. Limitation of Liability

SmplyRefer provides a platform for referral management and is not liable for disputes or non-payment of referral bonuses by businesses. We are also not responsible for damages caused by third-party payment gateways or external factors.

7. Dispute Resolution

Disputes regarding referral bonuses must be resolved directly between referrers and businesses. For platform-related issues, users can contact our support team for assistance.

8. Policy Updates

SmplyRefer reserves the right to modify this policy at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

9. Delete Account Policy

We are committed to maintaining a safe and lawful platform. Activities involving the following are strictly prohibited:

• To delete your account, follow these steps: Open the app and go to the Settings section. Navigate to Account Settings or Privacy Settings. Select Delete Account or Close Account. Follow the on-screen instructions to complete the process. Alternatively, if the option is not available within the app, you can request account deletion by contacting our support team at [Support Email/Contact Information].
• All personal information, preferences, and activity will be permanently deleted from our system. You will lose access to any services, subscriptions, and data associated with your account. Any ongoing transactions or orders may be canceled, and you will not be able to recover them.
• Please note that some data may remain in our system for legal, regulatory, or security purposes. This data will not be used for any other purposes and will be deleted in accordance with applicable laws.

If such activities are identified, SmplyRefer will take immediate action, including account suspension or reporting the activity to authorities.

10. Third-Party Data Storage Policy

We prioritize your privacy and data security. Any data stored with third-party services will be used exclusively to share referral details, and only with the explicit consent of the customer. We ensure that all third-party data handling complies with applicable data protection regulations and is strictly for the intended purpose of facilitating referrals.

11. Contact Us

If you have any questions, please reach out to us:

• Email: support@smplyrefer.com